Frequently Asked Questions

 We offer a range of non-medical services, including assistance with personal care (bathing, groom ing), meal preparation, medication reminders, light housekeeping, transportation, compan ionship, and more.  Our goal is to enhance the quality of life for our clients.  

 As Carescout preferred providers we offer discounted rates to Long Term Care Insurance Members within the Carescout network but we also work with all long-term care insurance and other government programs when  applicable.  We will help you explore your options and navigate the financial aspects of care.  

To start services with us, you can call us at 352-281-6727 and we will schedule an initial assessment with one of our care coordinators or email us at sales@viceroyhomecare.com.

 Private duty home care is a personalized service that offers non-medical  assistance to  seniors and individuals with disabilities in the comfort of their own homes.  Our caregivers  help with activities of daily living and provide companionship, specialized support and piece of mind for family members.

 All of our caregivers go through a rigorous screening process, including background  checks, drug screening and thorough training.  We match caregivers to clients based on individual needs and preferences to ensure a great fit.  

 Yes, we have caregivers who specialize in dementia care.  They are trained to provide  compassionate support and engage clients in activities that promote cognitive stimulation  and emotional well-being.  

  Yes, we offer around-the-clock care.  Our caregivers can be scheduled for day shifts,  night shifts, weekends, and holidays.  

 We start with a comprehensive assessment to determine the needs, preferences, and  any medical conditions.  Based on this assessment, we create a customized care plan that is  regularly reviewed and adjusted as needed. 

The cost of our services depends on factors like the level of care required the number  of hours per week, etc.  

We offer a complimentary consultation to assess your needs and provide you with a  detailed quote.   

 Yes, you can adjust the schedule as needed. We understand that circumstances may  change, and we are flexible to accommodate your evolving needs. 

 Our agency is committed to providing not just care but also compassion. We prioritize  matching caregivers who share common interests with our clients, fostering genuine relationships and a sense of companionship. We embody the phrase "touching lives and creating independence at home". 

The founder of our agency is a Registered Nurse who have experience in home care, assisted living, nursing home, and hospital. She understands and identify the gaps in healthcare that most other care managers ignore.